Pineave Application (“we,” “our,” or “us”) is deeply committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and protect your data when you interact with our website, software, applications, or services. We believe in being transparent about our practices and ensuring you feel confident that your information is handled with the highest standards of security and care. By using our services, you consent to the practices described in this Privacy Policy, which is designed to help you understand your rights, our responsibilities, and the measures we take to keep your data safe.

Information We Collect

• We collect contact details like your name, email, phone number, and company name.
• We collect technical details such as IP address, device information, and browser type.
• We collect usage data like pages visited and features used.
• We use cookies to improve user experience and analyze performance.

How We Use Your Information

• Deliver and improve our services.
• Process payments and provide support.
• Send updates or important notifications.
• Keep our services secure and comply with laws.

Sharing Information

• We don’t sell your data.
• We only share it with trusted service providers (e.g., hosting, payments, analytics).
• We may disclose information if required by law or regulations.

Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, enforce agreements, and protect our rights. Once the data is no longer required, we securely delete, anonymize, or otherwise dispose of it in accordance with industry best practices. Certain information may be retained for a longer duration if required for legitimate business interests, such as maintaining financial records, ensuring security, preventing fraud, or fulfilling statutory obligations.

Your Rights

You have the right to access, update, correct, or delete your personal information at any time. You may also request restrictions on certain data processing, withdraw consent where applicable, and opt out of marketing communications. To exercise these rights, contact us using the details provided in this policy. We will respond to your requests within a reasonable timeframe in compliance with applicable privacy laws.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. Cookies help us understand how you use our services and enhance functionality. You can disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.

Contact Us

Questions about your data? Reach out:
Email: info@pineaveapplication.com
Phone: +61 406 669 371
Address: Adelaide, South Australia 5000, Australia