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we help You?
Phone
- (212) 685-4235
- (212) 502-5192
Our Address
New York, NY 10038
- contactus@conference.com
- press@conference.com
Would you like to start a project with us?
We invite you to reach out to us with your project ideas! Please contact us or leave a message detailing the project you would like to initiate, and we’ll be happy to discuss the next steps together.
FAQ
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anything
What is your software patch and update policy
Our software patch and update policy is designed to ensure the security, stability, and optimal performance of our systems while minimizing disruption to our operations. Here are the key elements of our policy include regular update schedule, testing and validation, prioritization, automated deployment, roll back and regular policy review.
How do you communicate update schedules to your users
At Pineave, we ensure clear communication about update schedules through various methods. We send regular email notifications detailing upcoming changes, provide in-app alerts for immediate updates, maintain a comprehensive changelog on our website, and host webinars for significant updates to explain new features and address user questions. This approach keeps our users informed and engaged.
What kind of feedback do you typically receive from users during live Q&A sessions
During live Q&A sessions, we receive diverse feedback from users, including clarification questions about features, suggestions for new enhancements, overall impressions of the software, and reports of technical issues. This interactive feedback fosters engagement and helps us improve user satisfaction while guiding our development efforts to better meet user needs.